Overall, most Montreal moving companies are reputable and practice their craft above board. However, there has been one too many agonizing tales about people being scammed by moving companies. There are many types of bait that they will use, but if you are aware of what to look out for when researching your Montreal moving company, you will avoid telling a sorry tale.
Quotes Given With No Prior Home Visit or Scope of Work Assessment
Most Montreal moving companies will give a quick estimate but a concrete quote can only be agreed upon when all logistical issues have been defined. The moving company representative should come to your house to see what is being moved, the work it will involve, as well as clarify the services you are requesting. The company also needs to visit the household being moved (if it’s not too far) to determine unloading specifications before a binding quote is agreed upon. The customer should not pay anything over the contracted price.
If a company gives a standard quote without looking into the details, and particularly if it seems to be lower than most estimates (and not secured in writing), then keep walking because you might be getting baited before the switch, which is when movers add on other costs that were never discussed. Sometimes, as the service terms are being negotiated right after they move you, they will hold your household goods hostage to force you to pay up.
Pierce the Veil
Some scammers will work as moving company agents, getting jobs from people who want to be moved then going to moving companies who will agree to take on the job. Such agents get commissions from the companies they secure business for, but many details are left out. This leaves the client stuck with the agent’s misrepresented facts when the actual movers start demanding extra fees. Unveil the intentions of the agents by asking questions about their facilities, offices and even ask to meet the movers representatives at their offices, or have them come to your home. If they are evasive, get the cue and move on.
Do background checks with Industry Canada, Better Business Bureau and Canada Association of Movers to verify if the companies you are researching meet the standards and are affiliated to CAM. If they are not known or have been blacklisted, do not risk entrusting them with your move even if they are giving you very low moving quotes.
Are They Asking You to Pay Upfront in Cash?
If so, take that as a hint that you are being scammed. Reputable Montreal movers will not ask for a down payment and if it is required, the deposit will be refunded after the move has been completed. Asking for cash means that if any issues crop up, the scamming mover will already have your money and it will be difficult to get it back. Don’t agree to pay before service is rendered and pay by check so that you can stop the payment if the service does not meet the agreed terms.